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Step 4: delivery of high quality care









Step 4 Workshop

Time: Half day

Aim: To achieve high quality care in Care Homes.

Objectives: By the end of the session the care home representative will be able to:

  • Identify a training plan for all staff in End of Life Care
  • Identify how to access a complex combination of services across different settings
  • Develop further the Care Home End of Life Care Policy


Attendance Register - Register.

The Route to Success - The programme is based on The Route to Success and guides each workshop.

Knowledge, Skills and Confidence Audit Form - allows the care home representative to assess current level of knowledge, skills and confidence around the core end of life care topics covered in the Six Steps Programme.

Route to Success Environment - provides a guide to achieving quality environments for care at end of life.

Dementia Friendly Environment - provides a web link to the Social Care Institute for Excellence Dementia Gateway.

RCN Dignity Pack - provides a link to the Royal College of Nursing (RCN) website.

Support Sheet 6 - provides information on the ten principles of dignity in end of life care.

Support Sheet 15 - provides information on enhancing the healing environment.

To Do List - checklist of actions to be completed prior to the next workshop.

Evaluation - provides feedback to the facilitator, which will help to continually improve the delivery of the programme.